Become a loyalty member for discounted room rates! Call (844)932-8044 or email info@laserenavillas.com for details (21 and over only)

Property Policies

*Our hotel is an ADULT ONLY (21 and over) property.
**There is a 14-day cancellation policy. In the unlikely event you must cancel your reservation, you must cancel a minimum of 14 days prior to your check-in date to avoid penalty of your full amount of reservation/stay being charged.
We will charge your card in full 14 days prior to arrival.
**Multiple room bookings (4 or more), whole hotel bookings, and special events (Modernism, BNP Paribas, Coachella Valley Music & Arts Festival and Stagecoach) require a 50% NON-REFUNDABLE deposit at time of booking. The balance will be charged 30 days prior to your arrival date. The deposit and balance are non-refundable and non- transferable. In the unlikely event that you shorten your stay or check out early, you will be responsible for your entire stay.
*Rates/policies are subject to change and vary during high impact periods and special requests.
*Our rooms strictly accommodate a maximum of 2 people.
*No unregistered guests are allowed at any time on the property. A $200.00 fee will be assessed each day per unregistered guest.
No exceptions to this policy will be allowed.
*Small dogs (25 lbs. and under) are welcome in pet friendly rooms, with a $100.00 PER PET per stay cleaning fee, and $300 PER PET per stay cleaning fee for suites.
*A maximum of two dogs per room. Dogs must always be kept on a leash and are NOT allowed in common areas, including the lobby and POOL AREA.
*No dogs at the pool.
*Dogs must be a minimum of two-years of age.
*Unattended barking dogs left in the room will be assessed a $500 fee.
*WE ARE A NON-SMOKING HOTEL. A $500 fine will be assessed for smoking in the guest room, room patios, in front of the hotel, pool or spa areas, any common areas, or anywhere at the hotel. Damage fee is also $500.
*Swimming pool and spa pool close at 11PM.
*No music poolside other than what is provided by the hotel.
*Cell phone conversations in the pool area and spa are not allowed. When texting or playing games, devices must be silenced.
*Pool lounges are on a first come, first served basis. Placing items to “save” lounges is not allowed. Items left unattended in the pool or spa area for more than 20 minutes will be collected and placed in storage.
*No outside flotation devices.
*No glassware in the pool or spa areas.
*Check-in: 3:00 PM – 10:00 PM. If arriving outside of check-in times, please call to plan arrival.
You are welcome to come early to use the facilities and we will store your bags in the lobby.
*Check-out time is 11:00 AM. You are welcome to use the facilities after checking out. We will store your bags in the lobby.
*Two-night minimum on weekends, which is subject to change depending on time of the year. We have minimums on days other than weekends.
*The hotel is not responsible for lost or stolen items. In-room safes are provided for your valuables.